Warranty
At Mr. Knife Guy®, we proudly stand behind the quality of the products we sell. Many of the items in our store are supported by manufacturer warranties that protect against defects in materials or workmanship under normal household use.
If you ever experience an issue, our team is here to help guide you through the process.
Manufacturer Warranty Coverage
Kitchen Knives
Kleva knives are backed by a 10-year manufacturer warranty covering defects in materials and workmanship under normal use.
Knife Sharpeners
KlevaSharp Pro are backed by a 2-year manufacturer warranty.
Magnetic Blocks, Strips & Accessories
Some storage products and accessories may not carry a formal manufacturer warranty. However, if a problem arises, we will always work with you to review the situation and provide assistance where possible.
What is typically covered
• Manufacturing defects
• Faults in materials or workmanship under normal use
What is not covered
• Normal wear and tear
• Improper use or misuse
• Damage from accidents, drops, or neglect
• Unauthorized modifications
Warranty decisions are ultimately determined by the manufacturer.
Need Help?
If you believe your item may qualify, please contact us with:
• your order number
• photos of the issue
• a brief description of the problem
We will respond as quickly as possible and help coordinate the next steps.